Maendeleo Bank PLC is recruiting for Agency Banking Officers – 4 Positions. Read the role-specific duties, requirements and application instructions below.
Maendeleo Bank PLC – Together in Progress
Application Deadline: 15 October 2026
1. Agency Banking Officers – 4 Positions
Job Purpose
To drive the growth and performance of the Bank’s Agency Banking business through effective acquisition, onboarding, and management of agents, while expanding financial services outreach, transaction volumes, and revenue, and ensuring strong agent support, service quality, compliance, and customer satisfaction.
Key Responsibilities
- Recruit and onboard new Agency Banking agents within assigned territories.
- Drive growth in active agents, transaction volumes, and transaction values.
- Mobilize deposits and support the acquisition of new banking customers.
- Identify new markets and strategic locations for expansion of the Agency Banking network.
- Reactivate dormant and low-performing agents.
- Drive Agency Banking revenue and profitability.
- Conduct regular agent visits and relationship management.
- Support agents with liquidity management and operational challenges.
- Train agents on products, services, systems, and customer service standards.
- Monitor compliance with KYC, AML/CFT, Bank policies, and regulatory requirements.
- Prepare regular performance reports and provide market and competitor intelligence.
Key Competencies
- Strong sales and business development skills.
- Excellent negotiation and relationship management skills.
- Strong commercial and results orientation.
- Good understanding of Agency Banking and Digital Financial Services.
- Strong communication, reporting, and analytical skills.
- High level of integrity and accountability.
Qualifications and Experience
- Bachelor’s Degree in Business Administration, Banking and Finance, Marketing, Economics, Commerce, or a related field.
- Minimum of 2–3 years’ relevant experience in Agency Banking, Banking Sales, Mobile Financial Services, Fintech, Business Development, or Relationship Management.
- Proven ability to deliver sales and business growth targets.
- Experience in agent, merchant, or distribution network development will be an added advantage.
How to apply
Applicants should submit their application, updated CV, and relevant academic/professional certificates through:
Email: [email protected]
Application Deadline: 15 October 2026
Before you apply
- Read the original notice and confirm eligibility.
- Prepare your CV and the documents requested.
- Check the deadline and keep proof of submission.
Application details
Contact: Maendeleo Bank PLC
Last checked: 2 Oct 2026
A linked source is not a guarantee of an offer. Report concerns directly to the organisation and never pay application fees.