Commercial Key Account Associates

Qualifications and experience

• A minimum of a bachelor's degree in business administration, sales, marketing or a related field.
• At least 2-3 years' work experience in key account management, business development or commercial sales.

Responsibilities

• - Translate commercial policies, client agreements, and internal processes into actionable account management procedures, ensuring effective implementation across the department.
• Monitor key account activities, analyze sales and performance data, and share insights with management and relevant teams.
• Conduct or coordinate performance reviews and client account audits to ensure efficiency, compliance, and adherence to company standards.
• Develop, formalize, and continuously improve account management procedures, ensuring clarity, consistency, and alignment with company policies.
• Collect and maintain all required client documentation, contracts, reports, and account data to support reporting, audits, and decision-making.
• Manage account performance forecasts, client engagement metrics, and commercial targets in coordination with sales and operations teams.
• Ensure timely reporting of account activities, performance tracking, and monitoring of progress against targets.
• Develop a strong understanding of company operations and client businesses to assess commercial impacts across departments and the overall business strategy.
• Maintain up-to-date knowledge of commercial policies, industry regulations, compliance standards, and internal processes to ensure effective account management and adherence to company guidelines.

Skills and competencies

• - Strong sense of organization, accuracy, and attention to detail in managing key accounts and commercial operations
• Analytical mindset with the ability to interpret sales data, client performance, and market trends to support business decisions.
• Proficiency in office automation tools and CRM or ERP systems (e.g., Excel, Salesforce, SAP)
• Solid knowledge of account management, client relationship practices, contract management, and basic commercial principles.
• Team player with reliability, integrity, and the ability to perform effectively under pressure and tight deadlines
• Proactive, with strong initiative and problem-solving skills in addressing client issues and commercial challenges
• Excellent oral and written communication skills for clear reporting, client coordination, and stakeholder engagement
• Fluency in English (written and spoken)

How to apply

Apply using the employer recruitment link. Select this job title if the link opens the employer vacancy list, and follow the submission instructions there. This listing was added to Ajeera on 4 October 2026.