Booking Officer / Secretary

Booking Officer / Secretary Job Vacancy at Osseliche Zanzibar Limited - Osseliche Zanzibar Limited is seeking a friendly, organized, and responsible Booking Officer / Secretary to join its growing tourism and adventure operations in Nungwi, Zanzibar.

This is an excellent opportunity for a candidate with strong customer service, communication, administrative, booking, and computer skills who can work effectively with both local and international clients.

Job Details

Position: Booking Officer / Secretary

Company: Osseliche Zanzibar Limited

Location: Nungwi, Zanzibar

Employment Type: Full-Time

Industry: Tourism & Adventure Activities

Salary: Negotiable, depending on experience and qualifications

About Osseliche Zanzibar Limited

Osseliche Zanzibar Limited operates tourism and adventure activities in Nungwi, Zanzibar. The company offers exciting experiences including quad bike, jet ski, jet car, and clear kayak tours.

As the business continues to grow, the company is looking for a Booking Officer / Secretary to manage customer bookings, handle office administration, welcome clients, and coordinate with the operations team.

Job Responsibilities

As a Booking Officer / Secretary, you will be responsible for:

Managing bookings for excursions and tourism activities.

Welcoming local and international clients in person, by phone, and online.

Providing customers with accurate information about activities, prices, and availability.

Following up on customer payments and preparing booking invoices.

Maintaining accurate booking records and preparing daily reports.

Coordinating with guides and the operations team to organize scheduled activities.

Handling office communication, including emails, phone calls, and letters.

Organizing and maintaining office documents and records.

Supporting management and other departments with administrative duties when required.

Qualifications and Requirements

Education

University degree with at least two years of study after high school.

Language Skills

Applicants should have good spoken and written English and Swahili.

Knowledge of an additional international language will be a strong advantage, including:

French

Italian

Spanish

German

Arabic

Other international languages

Computer and Technical Skills

Comfortable working with numbers and basic financial information.

Good knowledge of Microsoft Word and Excel.

Comfortable using computers and digital tools for daily office activities.

Ability to maintain accurate booking and administrative records.

Personal Attributes

The successful candidate should be:

Friendly and welcoming to customers.

Professional in appearance and communication.

Organized, careful, and responsible.

Able to remain calm and productive under pressure.

A good team player with a flexible attitude.

Able to communicate effectively with both customers and colleagues.

Working Conditions

Duty Station: Nungwi, Zanzibar

Job Type: Full-Time

Salary: To be discussed based on qualifications and experience.

Contract: To be confirmed by management.

How to apply

Email an updated CV and cover letter to [email protected], addressed to the Director, Mr. Kevin Taguiateu. State the Booking Officer / Secretary position. No closing date is stated.