Assistant Laundry Manager

Laundry operations

• Assist with daily washing, drying and ironing operations, staff uniforms and resort linen.
• Ensure guest valet services meet required standards and monitor timely turnaround of laundry and textiles.

Quality, hygiene and safety

• Maintain cleanliness and sanitation throughout the laundry department.
• Ensure appropriate fabric care and treatment of different textiles.
• Promote safe machinery operation, compliance with hygiene and chemical safety procedures, and correct use, storage and handling of chemicals.

Team leadership

• Supervise, guide and motivate laundry team members.
• Support staff training and development, productivity, teamwork and professional standards.
• Maintain a positive, respectful working environment within a multicultural team.

Coordination and resources

• Coordinate with Housekeeping, Food & Beverage, Front Office and Maintenance for efficient linen and garment turnaround.
• Support communication between departments and respond to operational requirements.
• Monitor departmental costs, linen inventory, chemical usage and dosing, and efficient water and energy use.

Guest experience

• Ensure careful, timely handling of guest valet requests.
• Maintain high standards in handling and presenting guest garments.

Qualifications and experience

• Bachelor’s degree in Hospitality Management or a related field.
• 3-5 years in laundry operations, with experience as an Assistant Laundry Manager, Laundry Supervisor or senior laundry leader.
• Experience in a five-star hotel, luxury resort or all-inclusive resort is highly desirable.

Skills

• Knowledge of commercial laundry machinery, wash formulas, chemical applications and safe handling.
• Understanding of fabric care and stain removal.
• Organisational and operational management skills and attention to cleanliness and presentation.
• Ability to train, mentor and motivate a diverse team; strong interpersonal and communication skills.
• Commitment to operational efficiency and continuous improvement.

Benefits listed in the advert

• Competitive remuneration; company healthcare subject to policy.
• Staff transportation options, duty meals and single accommodation while on duty.
• Employee discounts at RIU Hotels & Resorts worldwide.

How to apply

Apply online through the RIU recruitment page for Assistant Laundry Manager, RIU Zanzibar, before 18 October 2026.