Application Support Engineer

We are seeking a skilled Application Support Engineer to join our team to maintain, troubleshoot, and optimize critical business applications.

Education: Bachelor’s degree in Information Technology, Computer Science, Electronics, or another technology-related field.

Experience: At least 2-3 years of work experience in a business applications support role will be an added advantage.

Knowledge of system administration on UNIX, Windows, and/or Linux operating systems.

Working knowledge of database programming (PSQL, TSQL) will be an added advantage.

Provide support on critical applications in the company.

Definition, execution, and maintenance using server-side scripting engines.

Gather and analyse application logs and performance metrics and work with team members to troubleshoot and debug application issues.

Identify process improvements for support-related functions and other processes such as testing strategy.

Identify and implement improvements to application logging, reporting, and monitoring.

Participate in post-mortem discussions around software-related production incidents and communicate about technical issues and resolutions.

Work with 3rd party vendors as needed on vendor-related support requests and issues.

Good knowledge in system integration and standards.

Proven ability to be flexible and work hard, both independently and in a team environment, in a high-pressure on-call environment with changing priorities.

Solid scripting skills (e.g., shell scripts, Perl).

Working knowledge of system administration on UNIX, Windows, and/or Linux operating systems.

Team player with a high level of integrity.

Notice: “We are committed to equal employment opportunities and unbiased treatment of all individuals in all employment practices. Only shortlisted applicants will be contacted”.

How to apply

To submit your application, please follow the link provided below. TAP / CLICK HERE TO APPLY.